Before confirming, check the account, item, amount and instructions for the current step. Use your own Zoymu account and the contacts shown on the site if you need help.
The service
Zoymu is operated by Alaab FZE, registered in Sharjah, United Arab Emirates. The service connects buyers and sellers of digital in-game items. Company details and contacts are on the Company page.
Safe use
Keep passwords, login codes and session details private. Provide game access only through the account-linking steps on Zoymu. Manual receipt does not require sharing the recipient's game session. Support will not ask you to make a payment or trade to unlock funds.
Check that you are on Zoymu and that the trade partner and items match the current instructions. Confirm only actions you have completed. If a request differs from the order or the result is unclear, contact support before trying again.
Linked game accounts
Linking a Roblox account, including through Quick Sign In, gives Zoymu game-session access to check the account, read its inventory and transfer items. Pausing sales does not unlink the account or remove its stored access. Unlinking removes stored active access after current operations are safely stopped; required transaction records may remain. You can also revoke the session in Roblox security settings.
If something goes wrong
If you notice unfamiliar account activity, secure your sign-in account and check active Roblox sessions where relevant. Contact support with the affected order, time and a short description. You can attach screenshots with private details hidden. We review the information and explain the available next steps.
Contact support and mention the policy and section you are asking about.
Company and contacts