These terms cover your Zoymu account, buying and selling. The delivery, refund, seller, payment and safety policies apply to those activities. The Privacy Policy explains data use; accepting terms does not replace any separately required consent.
The service
Zoymu is operated by Alaab FZE, registered in Sharjah, United Arab Emirates. The service connects buyers and sellers of digital in-game items. Company details and contacts are on the Company page.
Account and age
If you cannot enter into a contract independently, a parent or legal guardian must participate as the purchaser and authorize payment. The age requirements of the applicable law, game and sign-in provider also apply.
Orders and payment
Before confirming, check the game, item, quantity, recipient and total in USD. Any changes before payment need your approval. Payment and delivery are separate steps. Use accurate account details and a payment method you are authorized to use.
USD is the currency for prices, payments, top-ups, balances and refunds. Other displayed currencies are approximate comparisons and do not change the USD transaction. Confirming a balance payment authorizes that specific debit, not unrestricted future charges.
Listing and selling
These terms explain how to list items, set prices, complete delivery and track your earnings. Check the current payout availability before listing.
Your seller balance records earnings in USD. Withdrawals and transfers to your purchasing balance are currently unavailable. Please take this into account before listing items.
Identity and payment checks
We may need to verify your identity or permission to use a payment method to protect your account or meet legal requirements. Checks are requested when needed; they are not a standard condition for every refund.
The affected operation may be paused while a necessary check is completed. Support can explain the available options and review a decision. Your statutory rights to funds, refunds and a timely response remain unchanged.
Responsibility and disputes
Roblox Community Standards prohibit buying or selling virtual content or account access through off-platform secondary markets. Such transactions can lead to account or item-access restrictions. Zoymu is independent of Roblox and cannot override these rules or decisions.
An order or account may be paused to resolve a security issue, unavailable item, pricing error or legal requirement. Support can explain the available next steps and review the decision. Your rights to funds and refunds remain protected by applicable law.
Zoymu is responsible for its obligations under these terms. Game availability, item value and decisions by game platforms are outside our control. Contact support about a dispute; your statutory rights and access to other lawful remedies remain unchanged.
Material changes receive appropriate notice; confirmed orders retain their agreed terms unless law requires otherwise or you agree to a change. Mandatory protections in your applicable jurisdiction remain effective. Account closure does not extinguish outstanding orders, lawful refund claims or necessary record retention.
Contact support and mention the policy and section you are asking about.
Company and contacts